Terms of Service

By accessing or using the Kobayashi Group website (kobayashigroup.io) or engaging our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, clients, and other users of our site and services.

Kobayashi Group provides web design, SaaS development, healthcare technology, and related digital services. Specific terms for any client engagement — including scope, deliverables, timelines, payment, and ownership — are governed by a separate written agreement (Statement of Work or Master Services Agreement) between Kobayashi Group and the client.

We reserve the right to modify, suspend, or discontinue any part of our services or website at any time without prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the site in any way that violates applicable local, national, or international laws or regulations
• Transmit unsolicited commercial communications (spam)
• Attempt to gain unauthorized access to any part of the website or its related systems
• Introduce viruses, trojans, worms, or other malicious code
• Scrape, crawl, or systematically extract data from the website without our written consent
• Impersonate Kobayashi Group or its employees, or misrepresent your affiliation with any person or entity

All content on this website — including text, graphics, logos, images, and software — is the property of Kobayashi Group or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may view and print pages from this site for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, or exploit any content without our prior written consent.

Work product created for clients (designs, code, applications) is governed by the applicable client agreement and may be transferred to the client upon full payment as specified therein.

Any information, materials, or content you submit through our website — including form submissions — is provided voluntarily. While we protect your data as described in our Privacy Policy, you grant Kobayashi Group a non-exclusive, royalty-free license to use such submissions solely for the purpose of responding to your inquiry or fulfilling our services. You represent that you have the right to submit such information and that it does not violate any third-party rights.

Both parties agree to keep confidential any non-public information shared during the course of a business engagement that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law. Specific confidentiality obligations for client projects are addressed in the applicable engagement agreement.

Our website and services may integrate with or link to third-party platforms and tools (e.g., Netlify, analytics providers, cloud infrastructure). We are not responsible for the practices, content, or reliability of third-party services. Your use of third-party services is subject to their respective terms and privacy policies.

This website and its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy or completeness of any content on this site.

To the fullest extent permitted by law, Kobayashi Group and its members, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or business opportunities — arising out of or in connection with your use of this website or our services, even if we have been advised of the possibility of such damages. Our total aggregate liability for any claim arising out of these terms shall not exceed the greater of $100 USD or the amounts paid by you to Kobayashi Group in the three months preceding the claim.

You agree to indemnify, defend, and hold harmless Kobayashi Group and its members, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses — including reasonable attorneys' fees — arising out of or in any way connected with your access to or use of the website, your violation of these terms, or your infringement of any intellectual property or other rights of any person or entity.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising under these Terms shall first be subject to good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in San Francisco, California, under the rules of the American Arbitration Association. Notwithstanding the foregoing, either party may seek injunctive relief in any court of competent jurisdiction.

We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes your acceptance of the updated terms. We encourage you to review these Terms periodically.

Questions about these Terms of Service? Reach us at hello@kobayashigroup.io. Kobayashi Group, San Francisco, CA.