Privacy Policy

We collect information you provide directly to us, including when you fill out a contact form, submit a partner intake form, or communicate with us by email. This may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

We also collect certain information automatically when you visit our website, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and the date and time of your visit. This is collected through standard server logs and analytics tools.

We use the information we collect to:

• Respond to your inquiries and fulfill requests you make of us
• Schedule and conduct discovery calls and project scoping sessions
• Send you information about our services, updates, and relevant industry content (with your consent)
• Improve and optimize our website and service offerings
• Comply with legal obligations and enforce our agreements
• Detect, prevent, and address fraud or security vulnerabilities

We do not sell your personal information to third parties. We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business — including email delivery, form handling (Netlify), and analytics — under strict confidentiality agreements.

We may disclose information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Kobayashi Group, our clients, or the public.

In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website prior to such a transfer.

We use cookies and similar technologies to operate our website and analyze usage patterns. Please see our Cookie Policy for full details on the cookies we use and how to manage your preferences.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations. Contact form submissions are retained for up to 3 years. You may request deletion of your data at any time by emailing us.

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS/HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to certain exceptions.
• Opt-out: Unsubscribe from marketing communications at any time.
• Portability: Request a machine-readable copy of your data (where applicable).
• Non-discrimination: We will not discriminate against you for exercising any of these rights.

California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at hello@kobayashigroup.io.

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies. This policy applies solely to information collected by Kobayashi Group.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. For material changes, we will provide additional notice such as an email notification. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at hello@kobayashigroup.io. Kobayashi Group, San Francisco, CA.